DGN13 Constructions respects your privacy. This policy describes the personal information we may collect when you use this website or contact us, and the choices available to you.
Information we collect
When you submit the enquiry form, we collect the information you provide, which may include:
- your name;
- your email address;
- your phone number;
- the service you are interested in; and
- the message and project details you provide.
We may also receive limited technical information associated with your submission, such as the time of the enquiry, the page you submitted it from and a privacy-preserving hash of your IP address for security and spam prevention.
How we use it
We use your information to:
- respond to your enquiry and discuss your project;
- understand the service you are interested in;
- protect the website and our systems from spam, abuse and security threats; and
- keep a record of communications where reasonably necessary.
We do not sell your personal information. We do not add you to a marketing list without a separate, clear opt-in.
Storage and security
Enquiries are stored on the website's hosting environment and access is restricted to people who need it to respond to you. We use reasonable technical and organisational measures to protect personal information, including encrypted transport (HTTPS), security headers and server-side validation.
If email delivery is configured, your enquiry details are sent to DGN13's nominated enquiries email address through a configured email service. That provider processes the information on our behalf.
We keep personal information only for as long as reasonably necessary for the purpose it was collected, or as required by law. Retention periods should be reviewed by DGN13 in light of its contractual and legal obligations.
Disclosure
We may disclose personal information to service providers who help us operate this website, deliver email or maintain our systems, where they need the information to provide that service. We may also disclose information where required by law or to protect our legal rights.
We do not disclose your enquiry to unrelated third parties for their own marketing.
Analytics and cookies
This website is built to work without advertising cookies. If DGN13 enables Google Analytics or a similar service in the future, that service may collect information about how visitors use the site, subject to the provider's terms and any consent requirements that apply. The current site does not load an analytics tag by default.
The website may use a small amount of browser storage or cookies if required for security or functionality. It does not use those technologies to sell your information.
Access and correction
You may ask us for access to the personal information we hold about you, or ask us to correct information that is inaccurate, incomplete or out of date. To make a request, use the contact details below. We may need to verify your identity before responding.
If you believe we have not handled your personal information appropriately, please contact us first so we can try to resolve the issue. Depending on your location, you may also have the right to contact the relevant privacy regulator.
Contact
For privacy questions or requests, contact DGN13 Constructions:
- Phone: 045 145 1313
- Email: singh@dgn13.com.au
This policy is a general website privacy policy. DGN13 should have it reviewed by an appropriately qualified adviser to confirm it reflects its actual data handling, retention and legal obligations.